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FAQ
TravelMind.in is an online car rental booking portal. We provide you a wide range of cars for selection (Sedan, SUV, Tempo, and Luxury) to suit your needs. So whether you want car for Outstation / Multicity Return, One Way Drop, Airport Pickup or Drop, Local travel, just visit www.travelmind.in and book it.
You can either book online through our mobile responsive website www.travelmind.in or may call at +91-9880877769.
You can email us at info@travelmind.in for booking cancellation. Please read our cancellation and modification policy for clarity on the same.

Intercity car rental fares constitute of various components as below:

Per KM Rate: This is base rate which will be charged on every km travelled. The rate varies with car model and city.

Minimum KM charged per day: We charge minimum distance of 250 kms per day following: If you are using the vehicle for 3 days the minimum we will charge you is 3*250=750 km, in case your actual usage for the three days (combined) is less (say 650 km) we will still charge you for 750 km and in case your usage is higher (say 850), we will charge you for your actual km used.

Daily Driver allowances: For intercity travel customers, you need to pay driver allowance.

Toll, parking and state taxes: These will be charged on actual basis during/at end of the journey. You can always call us at our helpline (080- 29743251/+91-9880877769) in case of any discrepancy.

Definition of a day: Day is defined as calendar day i.e. 12 midnight to next day 12 midnight for all the calculation purposes.

Local car rental fares constitute of various components as below:

Base fare: This is base rate which will be charged. The base fare is generally available as 8 hour / 80 kms package.

Additional km charges: In case the actual travel is more than the km mentioned in the base package, additional amount per additional km need to be paid.

Additional hour charges: In case the actual hours are more than the used hour mentioned in the base package, additional amount per actual hour need to be paid.

Toll and parking charges: These will be charged on actuals during the journey. You may ask driver to provide the relevant receipts if possible.

Definition of a day: Day is defined as calendar day i.e. 12 midnight to next day 12 midnight for all the calculation purposes.

For Airport Pick Up / Drop, we charge fixed cost for this as mentioned on our website inclusive of parking charges.

No, you are not required to register yourself for just booking a cab. But we need your contact number, pick up address and other basic details to serve you better so once you provide these details your account is created automatically and next time you can choose existing customer option.

You can pay an advance or full amount online (generally 20% of the estimated cost) by Net Banking, Debit / Credit card or Wallet and the rest if any you can pay directly to the driver after completion of the trip.

Yes, the online payment done on TravelMind.in is completely safe and secure. We have tied up with InstaMojo (India's leading online payment gateway) which is PCI-DSS compliant online payment gateway environment with128-bit encryption, & RBI regulations compliant to ensure that your online payment is completely safe. As a company policy we don't store any card details.

Yes, we offer car rental services to corporate. Please send your corporate queries to info@travelmind.in and we will revert at the earliest.

Yes, we offer car rental services to travel agents. Travel agents can register with us to book car rental services for their customers through TravelMind.in. Please mail us at info@travelmind.in